Tourism and Service

Jolanov Ermek Ermekovich

senior teacher, master

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Professional biography/Education

Senior Lecturer of the Department of Tourism and Service.

1995–1998 – Worked as an Assistant at the Department of Management at the Zhambyl Technological Institute of Light and Food Industry.

1998–2000 – Worked as an Assistant at the Department of Economics of Light Industry at M.Kh. Dulaty Taraz State University.

2000–2006 – Worked as a Senior Lecturer at the Department of Management at M.Kh. Dulaty Taraz State University.

2006 – Worked as Head of the Academic Department at the Zhambyl Institute of the Almaty Academy of Economics and Statistics.

2007 – Worked as Head of the Registrar’s Office at the Regional Distance Learning Center in Taraz.

2008–2010 – Worked as Head of the Academic Affairs Service of the Center for Distance Educational Technologies of Institutions in Taraz.

2011–2012 – Worked as Director of the Taraz College of Technology and Business.

2012–2013 – Worked as a Senior Lecturer at the Department of Accounting and Audit of the Almaty Academy of Economics and Statistics.

Since 2014 – Senior Lecturer at the Department of Tourism and Service at M.Kh. Dulaty Taraz University.

 

Engaged in issues of regional tourism development. Has more than 30 years of experience in the field of education. Awarded a Letter of Appreciation by the Ministry of Science and Higher Education of the Republic of Kazakhstan for significant contribution to the development of science and higher education, as well as for fruitful professional activity and substantial work in educating the younger generation.

 

Education

 

1990–1995 – Degree in *Economics and Management in Infrastructure*, qualification: Engineer-Economist. Zhambyl Technological Institute of Light and Food Industry.

2011–2012 – Master’s Degree in Services. 6M090400 – Social and Cultural Service.

M.Kh. Dulaty Taraz State University.

  1. Gastronomic Tourism: The Unity of Kazakhstan’s National Cuisine and Culture.

   Proceedings of the International Practical Conference of Students, Master’s Students, Postgraduates, and Doctoral Candidates “Market and Production Efficiency-22,” dedicated to the 80th anniversary of the victory in the Great Patriotic War. April 18, 2025, Kokshetau.

 

  1. The Catering Service Market in Kazakhstan and Directions for Its Development.

   Proceedings of the International Practical Conference of Students, Master’s Students, Postgraduates, and Doctoral Candidates “Market and Production Efficiency-22,” dedicated to the 80th anniversary of the victory in the Great Patriotic War. April 18, 2025, Kokshetau.

 

  1. Artificial Intelligence in the Hospitality Sector.

   Materials of the International Scientific-Theoretical Conference “Lessons of National Interest and Statehood: The Legacy of Zhumabek Tashenev.” April 11, 2025, Turkistan, Volume 2.

 

  1. Development of Event Tourism in the Zhambyl Region.

   Materials of the International Scientific-Theoretical Conference “Lessons of National Interest and Statehood: The Legacy of Zhumabek Tashenev.” April 11, 2025, Turkistan, Republic of Kazakhstan.

 

  1. Prospects for the Development of Sustainable Tourism in Zhambyl Region, Republic of Kazakhstan.

   VII International Global Tourism Congress, Eastern Mediterranean University, Famagusta, North Cyprus, Turkey. May 21–23, 2025, Famagusta.

 

  1. Economic Security in the System of National Security of the State.

   Import Substitution, Scientific-Technical and Economic Security. Proceedings of the V International Scientific-Technical Conference “Minsk Scientific Readings-2022.” Minsk, December 7–9, 2022, Volume 2 of 3.

 

  1. Green Energy: A Look into the Future.

   Import Substitution, Scientific-Technical and Economic Security. Proceedings of the V International Scientific-Technical Conference “Minsk Scientific Readings-2022.” Minsk, December 7–9, 2022, Volume 2 of 3.

 

  1. Development of Entrepreneurship in the Field of Tourism.

   Proceedings of the International Scientific-Practical Conference of Students, Master’s Students, Postgraduates, Researchers, and Doctoral Candidates “Market and Production Efficiency-20.” April 20, 2023.

 

  1. Training Personnel for the Tourism and Hospitality Industry.

   Proceedings of the International Scientific-Practical Conference of Students, Master’s Students, Postgraduates, Researchers, and Doctoral Candidates “Market and Production Efficiency-20.” April 20, 2023.

 

  1. The Impact of COVID-19 on the Development of Global Tourism and Tourism in Kazakhstan.

    Proceedings of the International Scientific-Practical Conference of Students, Master’s Students, Postgraduates, Researchers, and Doctoral Candidates “Market and Production Efficiency-20.” April 20, 2023.

 

  1. Domestic Tourism in the Republic of Kazakhstan.

    Proceedings of the International Scientific-Practical Conference of Students, Master’s Students, Postgraduates, Researchers, and Doctoral Candidates “Market and Production Efficiency-20.” April 20, 2023.

 

  1. Features of Organizing Food Services in Tourism.

    Materials of the International Scientific-Practical Conference “New Trends in Economic Development,” organized by the Business School of Almaty University of Humanities and Economics, within the Winter School of Economics-2023. January 11, 2023.

 

  1. Ensuring Reliability and Safety in Transport.

    Materials of the International Scientific-Practical Conference “New Trends in Economic Development,” organized by the Business School of Almaty University of Humanities and Economics, within the Winter School of Economics-2023. January 11, 2023.

 

  1. Analysis of the Activities of Tourist Information Centers and Their Impact on Development.

    XII International Scientific-Practical Conference “Siberian Village: 200 Years of Development of the Omsk Region – From M.M. Speransky’s Reforms to the Agro-Industrial Center of Siberia.”

 

  1. Historical and Cultural Aspects of Tourism and Hospitality.

    Tourism and Hospitality, No. 1, 2022. [Link](https://rep.polessu.by/bitstream/123456789/25976/1/Analiz_razvitiia.pdf)

 16.Analysis of Prospects for the Development of Extreme Tourism in the Republic of Kazakhstan.

    Tourism and Hospitality, No. 1, 2022.

 17 Information Technologies in Tourism.

    Materials of the International Scientific-Practical Conference “Trends in the Development of Natural and Technical Sciences in the Modern World.” November 18, 2022.

 Automation of Hotel Management Services.

    Materials of the International Scientific-Practical Conference “Trends in the Development of Natural and Technical Sciences in the Modern World.” November 18, 2022.

  1. Food System Sustainability and Its Impact on Tourism Development in Kazakhstan.

 Central Asian Economic Review. 2020;(1):188-201. (https://caer.narxoz.kz/jour/article/view/92)

 

  1. 2. Historical and Cultural Potential of Zhambyl Region and Prospects for Its Use

Central Asian Economic Review.* 2019;(4):208-222. (https://caer.narxoz.kz/jour/article/view/142)

 

  1. Trends in Implementing Gender Equality in Modern Kazakh Society.

Central Asian Economic Review. 2019;(6):107-117. (https://caer.narxoz.kz/jour/article/view/103)

  1. Development of the Textile Industry in Kazakhstan Based on Prospective Sheep Breeding.

 Scientific Periodical Journal “Izvestiya VUZ. Russia, Textile Industry Technology” No. 2 (386), Ivanovo, 2020, pp. 31-35. [Link](https://elibrary.ru/item.asp?id=44216531)

  1. Analysis of the Current State and Development Trends of the Textile Industry in the Republic of Kazakhstan.

Scientific Periodical Journal “Izvestiya VUZ. Russia, Textile Industry Technology” No. 2 (386), Ivanovo, 2020. [Link](https://elibrary.ru/item.asp?id=44216531)

- Tourist Routes of Zhambyl Region. Textbook. 2022.

- Risk Management in the Hospitality Industry. Textbook. 2023.

- Tourist Routes of Zhambyl Region.** Textbook. 2023.

- Organization of Administrative and Operational Activities of a Hotel. Textbook. 2024.

- Business Automation in the Hospitality Industry. Textbook. 2025.